**Terms of Service and Refund Policy**
**SOHAM Yoga Online Store**
Welcome to the SOHAM Yoga Online Store. By accessing or using our online store, you agree to be bound by the following Terms of Service and Refund Policy. Please read them carefully.
**1. General Terms**
By placing an order on our website, you acknowledge that you are at least 18 years old or have the legal capacity to enter a contract in your jurisdiction.
**2. Products and Pricing**
All products listed on our website are described to the best of our ability. We strive to provide accurate information, including product descriptions, pricing, and availability. However, we do not guarantee that product descriptions or other content on the site are error-free. Prices are subject to change without notice.
**3. Order Acceptance**
We reserve the right to refuse or cancel any order for any reason, including but not limited to the availability of the product, errors in the description or price, or issues identified by our fraud detection system.
**4. Payment**
Payment must be received in full before any products are shipped. We accept various payment methods as outlined on our website. All transactions are secure and encrypted.
**5. Shipping and Delivery**
We ship products to various locations as specified on our website. Shipping and handling fees are additional and non-refundable. Delivery times may vary based on location and availability of products.
**6. Returns and Refunds**
**6.1 Return Policy**
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item within 14 days of receipt for a full refund or exchange, subject to the following conditions:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- Proof of purchase is required.
**6.2 Non-Returnable Items**
Certain items are non-returnable, including but not limited to:
- Gift cards
- Downloadable software products
- Personal care items
**6.3 Refunds**
Once your return is received and inspected, we will send you an email notification. If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days, as specified by your bank or credit card issuer.
You will be required to pay for the return shipping. If the product is undamaged and unworn, the supplier is expected to refund the retailer when the item is received.
**6.4 Late or Missing Refunds**
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at yani@sohamyoga.net.
**6.5 Exchanges**
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at yani@sohamyoga.net
**7. Intellectual Property**
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of SOHAM Yoga or its content suppliers and is protected by international copyright laws.
**8. Limitation of Liability**
In no event shall SOHAM Yoga be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or website.
**9. Changes to Terms of Service**
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the site after any changes indicates your acceptance of the new terms.
**10. Contact Information**
If you have any questions about these Terms of Service or our Refund Policy, please contact us at:
SOHAM Yoga
543 N State Rd 7, Suite 109
Royal Palm Beach, FL 33411
Email: yani@sohamyoga.net
Phone: (561) 601-2525
Thank you for shopping with SOHAM Yoga. Namaste.